1 - The Importance of Work Relationships
Supporting Effective Teamwork
Understanding the Value of Relationships
2 - Interpersonal Dynamics
Working with Ego States
Being Effectively Assertive
3 - Demonstrating Professional Behavior
Valuing Respect, Reliability, and Results
Comparing Attitude, Action, and Effect
4 - Mapping Your Work Network
Focusing on Purpose
5 - Bridging Work Styles
Identifying and Accepting Differences
Adapting to Different Work Styles
6 - Building Your Network
Appreciating Needs and Values
Managing Your Network and Your Reputation
7 - Collaborating for Success
Creating a Working Agreement
Contributing to a Collaborative Culture
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Professionals desiring to improve working relationships and maximize cooperation and productivity.